Our story

About Natural Aid

Natural Aid was built on a simple belief: navigating cannabis shouldn't feel complicated.

Since 2019, we've grown from our roots in Hampton Roads to developing our own brands, opening our first retail store, and expanding how we serve customers.

Through every chapter, our approach has remained the same: lead with education, choose products thoughtfully, and earn trust over time.

Our mission

Cannabis, made clear.

We're here to make cannabis easier to understand through thoughtfully curated products, clear information, and honest guidance.

As the industry evolves, our responsibility stays the same: help people make informed decisions with confidence. Whether you're shopping online or visiting us in person, you should feel informed, respected, and confident in the choices you make.

That's what earning your trust looks like to us.

Licensing & compliance

Standards You Can Trust

Registered in Virginia

Natural Aid operates as a registered Regulated Hemp Product Retail Facility in Virginia. We maintain required registrations and documentation as part of our commitment to responsible operations and compliance with Virginia’s evolving hemp requirements.

Independent Lab Testing

Regulated hemp products are accompanied by Certificates of Analysis from independent laboratories. We make product testing information available so customers can better understand what they’re purchasing.

21+ Age Verification

Natural Aid is a 21+ shopping experience. Age verification is required to enter our website, and some deliveries may require age verification upon receipt. We follow applicable requirements governing the products we offer and where they may be sold or shipped.

Responsible Fulfillment

Online orders are fulfilled through our North Carolina operations. Product availability and shipping eligibility are determined by the product and destination, and we follow applicable requirements governing where products may be sold or shipped.

Queen Hemp logo: a crown above the letters QH
Our brand

Queen Hemp — Bold. Iconic. Royal.

Queen Hemp began with small-batch hemp flower and has grown into something bigger.

Today, Queen Hemp is Natural Aid's 21+ lifestyle brand, bringing bold design and unmistakable personality to rolling goods, glass, smoking accessories, gear, apparel, and collectibles.

Built for people who want more personality from the products they use every day, Queen Hemp combines expressive design with dependable quality, turning familiar essentials into products made to use, display, collect, and wear.

Explore Queen Hemp →
Milestones

Our Story So Far

2019 — Natural Aid Begins

Natural Aid Distributors is established and registers with the Virginia Department of Agriculture and Consumer Services (VDACS).

2020 — Queen Hemp Launches

Queen Hemp launches as Natural Aid's first house brand, beginning with small-batch hemp flower.

2023 — Our Retail Store Opens

Natural Aid opens its first retail store on Virginia Beach Blvd, creating a place where customers can ask questions, explore products, and make informed choices with guidance they can trust.

2026 — Queen Hemp Evolves

Queen Hemp enters its next chapter, evolving from its hemp flower origins into a smoking accessories and lifestyle brand.

What's next

The next chapter is already taking shape.

Natural Aid has never stood still. As the industry evolves, we're continuing to grow with it, exploring new markets, developing new brands, and finding new ways to serve the people who have trusted us along the way.

Wherever the next chapter takes us, the standard stays the same: thoughtful products, clear information, responsible operations, and trust earned over time.

There's more to come.